MerkleSwap platform is back now with an optimized version. Bunch post cost will be now lesser for users. You can now swap from Era Swap Maninet to Era Swap ERC20. ERC20 to Era Swap Native continues uptime as it is.
https://merkleswap.com/

If you are unable to do Merkle Swap on your own then you should reach out to your Introducer & If you are unable to get any help then you may check out the new Concierge Service to increase adoption.